Customer Service: 0333 355 0258   Sales: 0844 871 0258*
*Calls cost 7p per minute plus your phone company's access charge

Contact Us


Our Location

 

Cardiff Office:

 
GayWeddinginsurance.co.uk
1 Neptune Court,
Vanguard Way,
Cardiff, CF24 5PJ

Customer Service:0333 355 0258
Sales: 0844 871 0258*
*Calls cost 7p per minute plus your phone company's access charge
Fax: 0333 355 0251
Email: info@gayweddinginsurance.co.uk

All Claims should be sent to the Claims Department:
White Horse Administration Services Ltd
Telephone: 0044 (0) 1733 224 845
Email: claims@white-horse.ie

Easter Opening Hours

 

Monday 15th to Thursday 18th April: 08:30 18:30, Friday 19th April: 09:00 17:30, Saturday 20th April: 09:30 16:00, Sunday 21st April: Closed, Monday 22nd April: 09:00 17:30. Normal hours (08:30 - 18:30) apply from Tuesday 23rd April onwards.

Complaints

 

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.co.uk.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/). You will also be able to use the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the Financial Ombudsman Service on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.